A hopeful, ambitious attempt to understand and bridge the gap that emerged between public sector decision making and the expertise needed to inform it.

WEBINAR

Recorded Tuesday,  May 20 2025

WEBINAR

Recorded Thursday, February 27 2025

eBOOK

Over recent decades, a gap emerged between public service decision making and the expertise required to inform it. Authors Marcus Wigan and Pia Andrews say this gap has created a systemic and now self-perpetuating challenge in leveraging expertise and experience internally and externally, and leads to decisions and actions that are short-term, fragmented and reactive, creating behaviours that lose sight of the sustainable delivery of purpose or policy outcomes. 

The Mandarin is currently offering $29/month for your first six months. Cancel at any time. Billed monthly. 

MARCUS WIGAN

Dr Marcus Wigan is a genuinely multispecialty professional, having administered policy for the UK government, worked for US and European national academies and advised joint standing committees of federal Parliament. His expert knowledge covers physics and mathematics, Asian studies and development, business administration, international relations, ethics, organisational psychology, civil engineering and more. 

PIA ANDREWS

Pia Andrews specialises in adaptive policy management, policy infrastructure, participatory governance, high trust and legitimate systems and operating models (including AI), citizen-centric design, service agility and pragmatic continuous innovation in the public sector and beyond. She is on a mission to transform public sectors to be more humane, responsive and effective at the speed of continuous change, public trust and perpetual urgency.